In this month’s newsletter, we have several items to share with you about Microsoft Teams Phone Mobile and the value it brings for Canadian customers.
WEBINAR RECORDING: Discover what you can do with Microsoft Teams Phone Mobile and just one phone number.
The days of multiple calling plans and business phone systems are over. Hybrid work has challenged SMB teams like yours with ensuring seamless communication and consistent productivity levels, but trying to do so as employees have multiple phone numbers, calling systems, and devices is near impossible. Microsoft Teams Phone Mobile is here to change all that.
SMBs doing business in Canada have an opportunity to transform the way their hybrid forces communicate with a new offering from Microsoft Teams Phone Mobile and Rogers Business. The solution enables users to answer calls natively on mobile devices or transfer them to Teams for greater collaboration and productivity—using just one phone number.
Simplify Modern Business Communication with Microsoft Teams Phone Mobile and Rogers Business
Great news for Canadians and those doing business in Canada: a recent development from telecom provider Rogers Business and cloud giant Microsoft offers a way for businesses in Canada to streamline communication in remote and hybrid work environments.
Microsoft Teams Phone Mobile and Rogers Business have teamed up to deliver a cloud-based communication solution that allows workers to unlock the power of mobility and to make business communication easier across multiple devices with just one phone number. In today’s work landscape where taking calls and meetings on tablets, smartphones, laptops, and desktop computers is the norm, it only makes sense to have a communications solution that lets you connect seamlessly from any and all of these devices.
How Canadian SMBs Can Level-up Business Communication Without Adding to Their Tech Stacks
Seamless communication and collaboration remain uncompromising priorities for small and mid-sized businesses (SMBs) in the digital era, especially as remote work and hybrid-remote work continue to entrench themselves in modern society. Upwork found that 22% of the workforce will be remote by 2025. McKinsey research found that 58% of employed respondents to a survey (which equates to 92 million people) “report having the option to work from home for all or part of the week.”
There is no question that superior communication is required for effective remote and hybrid-remote businesses. “Nearly half of workers report their productivity being affected by ineffective communication,” according to Forbes. And so, SMBs have turned to technology.
How to Mobilize Microsoft Teams for Modern Work
In 2023, Microsoft Teams reported 300 million monthly active users on its platform—up from 270 in 2022. The platform has seen steady, dramatic increases in use since the onset of the COVID-19 pandemic in 2020. While many other communication solutions such as Zoom, Google Meet, GoToMeeting, and others saw increases as well that year, nothing compared to the Teams explosion. The platform saw 894% growth from March to June 2020, and today it is the preferred communications platform for over 1 million businesses on a global scale.
While Teams has become a central pillar of communication and collaboration for many organizations, it has not been able to support seamless calling from smartphones—until now. Below we explain how the launch of Microsoft Teams Phone Mobile has leveled-up calling for the remote and hybrid-remote workforce.
