As businesses settle into the reality that hybrid work is now the norm, they must also confront the fact that managing all endpoints on their network is an essential security component. Your employees might be working on company and/or personal devices, but they are often doing so on home or public wireless networks—potentially compromising your security without an endpoint management system in place.
Implementing an endpoint management system comes with a host of other benefits as well, but not all systems are created equal. Microsoft Endpoint Manager is the industry’s top solution, providing 278 percent return on investment (ROI) for businesses, according to a 2021 Forrester report. The same study found that—not only were organizations using Microsoft Endpoint Manager to improve compliance and monitor and remediate potential risky activity—they were seeing improved bottom lines and reduced costs.
Additionally, Forrester reported that organizations were using Microsoft Endpoint Manager to enhance end-user experiences—which translate into $550,000 in saving—as well as redeploy IT time, freeing up more than $479,000 in human capital. Read on for a deeper dive into the top five benefits businesses are seeing as a result of using Microsoft Endpoint Manager.
Benefit 1: Improved Security
Microsoft Endpoint Manager is a tool for identity and threat protection as well as information protection and compliance. It can improve your security posture, reduce the threat of security incidents, and reduce the burden of managing multiple tools for security teams, according to Forrester. The solution helps organizations avoid breaches, which can have massive implications for productivity and profitability. (Survey respondents told Forrester that they experience 2.5 breaches per year, and the total loss of productivity per breach is $233,640.)
In addition to staving off breaches, Endpoint Manager helps security teams more effectively manage their environments—freeing them to address greater security issues instead of spending time on menial work.
Benefit 2: Enhanced End-User Experience
Today’s employees are accustomed to using their personal devices for work, and it is a boon for employers to let them do so. Giving employees that flexibility means better productivity—as long as the right security protocols are put in place. Endpoint Manager helps provide a work environment as close to on-site as possible without exposing businesses to more risk. Employees get to use the devices they prefer, while IT is able to secure, update, and configure machines remotely and automatically.
Benefit 3: Reduced Support Needs
The study found that Microsoft Endpoint Manager reduced the total ticket queue for IT teams across organizations. With technicians freed from resolving issues, they were able to devote their time on higher-value projects—making IT teams more responsive to the organization’s overall needs and goals. IT employees also were more satisfied with their jobs as they became less burdened by help desk work.
Benefit 4: Redeployed IT Time
Relatedly, Endpoint Manager allows IT teams to provision and upgrade remote devices faster and with a more streamlined approach compared to on-premise methods. With these processes automated, IT doesn’t have to spend time monitoring and moving each device through an upgrade—allowing organizations to recapture that time and give team members work that supports more high-level digital transformation efforts.
Benefit 5: Retired Endpoint Management Tools
If your organization is already using an endpoint management system, you’ll experience a bonus benefit moving to Microsoft Endpoint Manager: savings as a result of retiring your former solution. You’ll stop paying a license fee for your retired software, and you’ll experience a hardware/maintenance saving as you move to the cloud. You’ll no longer need to run multiple systems to secure endpoints—instead everything will operate through Microsoft’s platform.
Holistic Security Starts with Managing Endpoints
If you’re curious about how a more modern, cloud-based endpoint management solution can improve your security and help you cut costs, contact the experts at Point Alliance to learn more. We can help you figure out if the solution is right for your business.
